FAQs
How long does delivery take?
We process orders within 1-3 business days. Delivery usually takes 7-15 business days depending on your location.
What payment methods do you accept?
Currently, we accept payments via **Stripe**, a secure and trusted payment processor. Our team is actively working on adding more payment options in the near future, so stay tuned for additional methods coming soon!
Can I return a product?
Yes! You can return unused products within 14 days of delivery. Please check our Return Policy for full details.
What if I receive the wrong or damaged product?
We’re sorry for the inconvenience! Email us at smart.nook.store.official@gmail.com with your order number and product photo. We’ll resolve it quickly.
Can I cancel or change my order?
Yes, as long as your order hasn't been shipped. Contact us within 12 hours after placing your order to request changes or cancellation.